Support at Home Improvements

Our May release is now live, and you should notice less friction across the parts of SAH you use most:

Filtering, search and sorting

We've released a substantial update to how filters, search, sorting and pagination behave across SAH pages.

Select All now respects active filters and search, so you only act on what's visible
Sorting applies consistently across your full SAH list, not just the current page
We've improved and extended SAH search across SAH pages
Resolved duplicate invoices appearing across pages

Invoicing

We've made several improvements to make the invoicing workflow more reliable.

Blocked invoices with no payer assigned are highlighted during export
We've improved how Non-Fixed-Fee Special Unit Type timesheets are shown on the "Ready to Invoice" page.
General usability improvements across the Invoice workflow

Claiming

This release addresses accuracy and usability across the claiming workflow.

We have made general usability improvements including the ability to open the relevant claim directly from an invoice
We've also enhanced the CSV Claim Upload file template
The Health Professional Type entered is now correctly shown within csv claim files

Permissions and access and other fixes

User permissions for Finance Settings and Integrations tabs have been enhanced, reducing the risk of accidental changes by users without access
Statements: Services with a Wraparound Description Type of "Other" now displayed
Bulk expense imports now set Carer ID when a Carer Code is provided
A range of claim API fixes around items, response handling and timesheet calculations

See full list of improvements here.